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Job Opening
Job Title: Technical Sales and Customer Service Specialist
Job #: TSCSS0304
Employer: Biohippo Inc.
Worksite: 900 Clopper Road, Suite 140, Gaithersburg, MD 20878
Rate of Pay: $64,563 per year
Benefits: 12 days paid personal leave, 12 days paid vacation, and 10 days of paid holidays.
Responsibilities:
Act as the primary technical interface between customers and the commercial sales team, focusing on cell biology, gene therapy, and virus constructions related products and services;
Provide in-depth technical scientific support, troubleshooting, and customer service for our online marketplace;
Develop and deliver high-quality technical presentations and life science product demonstrations to customers and prospective clients;
Respond to customer inquiries, surveys, and service briefs, making recommendations for potential process improvements through our technologies;
Collaborate with internal experts and resources to recommend technical applications and optimize customer solutions;
Continuously evaluate market trends, competitors, and innovations within the life science marketplace, ensuring relevant information is distributed within the organization;
Conduct effective training activities and workshops on the use and capabilities of our products and services;
Maintain accurate records of customer interactions and transactions, including inquiries, complaints, and comments.
Requirements:
Bachelor’s Degree in Biomedical Engineering, Biochemistry, Cell Biology, or a related field.
Basic knowledge of laboratory techniques such as PCR, cell culture, and animal mode.
Apply: mail CV with Job# to Liming He, 900 Clopper Road, Suite 140, Gaithersburg, MD 20878.
Job #: TSCSS0304
Employer: Biohippo Inc.
Worksite: 900 Clopper Road, Suite 140, Gaithersburg, MD 20878
Rate of Pay: $64,563 per year
Benefits: 12 days paid personal leave, 12 days paid vacation, and 10 days of paid holidays.
Responsibilities:
Act as the primary technical interface between customers and the commercial sales team, focusing on cell biology, gene therapy, and virus constructions related products and services;
Provide in-depth technical scientific support, troubleshooting, and customer service for our online marketplace;
Develop and deliver high-quality technical presentations and life science product demonstrations to customers and prospective clients;
Respond to customer inquiries, surveys, and service briefs, making recommendations for potential process improvements through our technologies;
Collaborate with internal experts and resources to recommend technical applications and optimize customer solutions;
Continuously evaluate market trends, competitors, and innovations within the life science marketplace, ensuring relevant information is distributed within the organization;
Conduct effective training activities and workshops on the use and capabilities of our products and services;
Maintain accurate records of customer interactions and transactions, including inquiries, complaints, and comments.
Requirements:
Bachelor’s Degree in Biomedical Engineering, Biochemistry, Cell Biology, or a related field.
Basic knowledge of laboratory techniques such as PCR, cell culture, and animal mode.
Apply: mail CV with Job# to Liming He, 900 Clopper Road, Suite 140, Gaithersburg, MD 20878.
ebiohippo.com provides biomedical researchers with a one-stop informatic shopping experience by transforming biotechnology products’ data into a ready-to-analyze state. We collect and unify suppliers’ data on a single platform to reduce the time of searching, uncertainty, and cost of scientific experiments.
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